TXST Chatbot Ecosystem

General System Information 

Baseline Model

Amazon Bedrock Foundation Models

Developer

Texas State University

Application and Description

Using Amazon Web Services and other Amazon tools, TXST has developed a chatbot based on publicly available TXST website data

Data Sources & Usage

Base Model Supplemented with Governmental Entity Data

Does the governmental entity use external knowledge sources to supplement the base 
model with additional entity-specific data? 

No

 

System Uses Data Inputs for Training

Is the AI system trained using data inputs 
after initial implementation?

No

 

Data Sharing

Are the data inputs or outputs shared 
outside the governmental entity?

No

Privacy & Ethics Measures

Testing

Did testing occur prior to deployment to evaluate accuracy, consistency, and fairness?

Yes

Testing to ensure proper answer formation was conducted.

Human Oversight

Does a human review and monitor the 
outputs of the AI system?

Yes

Monthly reports are generated and evaluated for efficacy.

Data Retention and Deletion

Are data inputs and outputs automatically deleted?

Yes

Current retention is set for 2 years.

User Feedback

Are end users given a method to 
provide feedback or dispute the outputs?

Yes

Users are provided an option to either thumbs up or down their response.

Data Security

Are security measures in place to encrypt any sensitive input data when stored or transmitted?

No

Sensitive data is not included in the chatbot’s dataset.

Note: If a governmental entity determines that providing information in one or more of the categories above would disclose information that could compromise its computer network security, it may refrain from completing those sections.